Privacy & Cookie Policy

APEXVIA TECH CO., LIMITED (“APEXVIA”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you visit or interact with our website www.apexvia.com, use our services, or contact us. This Policy applies to all users worldwide and, in particular, complies with applicable privacy laws, including GDPR (EU/EEA) and CCPA (California, USA).

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. Cookies & Tracking Technologies
4. Sharing With Third Parties
5. Data Security
6. User Rights
7. Children’s Privacy
8. Consent
9. Changes to This Privacy & Cookie Policy
10. Contact Us

1. Information We Collect

1.1 Personal Information

We may collect information you voluntarily provide, including:

• Name, email address, phone number
• Company name, job title
• Inquiries, service requests, or other information submitted through forms or emails

1.2 Technical Information

In addition, we automatically collect certain technical information, including:

• IP address, browser type, operating system, device model
• Referring URLs, pages visited, click patterns, and analytics data

1.3 Communication Information

We also collect information from messages, emails, or other correspondence you submit to us.

1.4 Cookies and Similar Technologies

Furthermore, we use cookies and other tracking technologies to monitor website usage, enhance user experience, and analyze trends. Details are provided in Section 3 below.

2. How We Use Your Information

We use your data for several purposes. Specifically, we use it to:

• Respond to inquiries and provide requested products or services
• Improve our website, products, and services
• Send updates, newsletters, or promotional content, if you have opted in
• Analyze website traffic and user behavior to enhance your experience
• Detect and prevent unauthorized access, fraud, or security threats
• Ensure compliance with legal and regulatory requirements

3. Cookies & Tracking Technologies

3.1 What Are Cookies

Cookies are small text files stored on your device. They help us to:

• Improve user experience
• Remember your preferences
• Provide analytical data for website optimization

3.2 Types of Cookies We Use

We rely on several categories of cookies, including:

• Strictly Necessary Cookies: Essential for website operation, such as login authentication and security
• Analytics Cookies: Help us understand visitor behavior, for example through Google Analytics
• Functional Cookies: Remember your preferences and enhance functionality, such as language and layout
• Marketing Cookies: Deliver relevant ads and track campaigns; activated only with your consent

3.3 Third-Party Cookies

We may also use third-party services like Google Analytics, email marketing platforms, and hosting or security providers. These third parties process data according to their own privacy policies and, importantly, comply with applicable laws such as GDPR and CCPA.

3.4 Cookie Duration

Cookie duration varies by type:

• Session Cookies: Deleted when the browser is closed
• Persistent Cookies: Stored until expiration or manual deletion, typically for 12–24 months

3.5 How to Manage Cookies

You can control or disable cookies via your browser or our Cookie Settings tool. Available options include:

• View stored cookies
• Delete cookies
• Block cookies from specific websites
• Block all cookies

Please note that disabling certain cookies may affect website functionality.

4. Sharing With Third Parties

We may share information with trusted third-party service providers to support our services, including analytics, email marketing, and cloud hosting. However:

• We do not sell, trade, or rent your personal information for marketing purposes
• Third parties process your data under our instructions and in compliance with applicable laws
• Cross-border transfers are safeguarded under GDPR or equivalent standards

5. Data Security

We implement appropriate technical and organizational measures to protect your data. That said, no method of electronic transmission or storage is 100% secure. Therefore, in the event of a data breach affecting your personal information, we will notify you promptly as required by law.

6. User Rights

Depending on your location, you may have specific rights regarding your personal information.

6.1 EU/EEA Users (GDPR)

• Access, correction, or deletion of personal data
• Restrict or object to processing
• Data portability
• Lodge complaints with data protection authorities

6.2 California Users (CCPA)

• Access personal information collected
• Request deletion of personal information
• Opt out of sale of personal information

6.3 Other Rights

• Opt out of marketing communications at any time

6.4 To Exercise Your Rights

Contact us at [email protected]. We respond to valid requests within 30 days.

7. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of a child’s information.

8. Consent

By using our website, you consent to this Privacy & Cookie Policy, including our use of cookies. You may, however, withdraw consent at any time via your browser settings or our Cookie Settings tool.

9. Changes to This Privacy & Cookie Policy

We may update this Policy from time to time to reflect changes in practices, laws, or services. The latest version will always be posted on this page, and continued use of the site constitutes acceptance of the revised Policy.

10. Contact Us

APEXVIA TECH CO., LIMITED
Email: [email protected]
Website: www.apexvia.com